COVID-19: Important Practice Information

Please page down for more information on visiting any of our surgeries

Received a Covid Vaccination abroad - updating your vaccination status in the UK

If you have received a Covid Vaccination abroad please follow the link below to help the NHS update your vaccination record:

Alternatively please call 119 and ask them to help you.

Travel - Vaccination status letter

Here is a handy link for information on how to access your COVID-19 vaccination status for travel.
You can call 119 and ask for a letter with your COVID-19 vaccination status to be posted to you.
This must be at least 5 days after you complete your course of the vaccine.
You do not need to know your NHS number to get a letter, but the process to request a letter may be quicker if you do. You can find your NHS number online.
You should get this letter within 7 working days.
Only request a letter if your departure date is within the next 4 weeks. If not, 119 may ask you to call again later.
You can access the letter via this website also:
For more information on foreign travel and the government guidance on demonstrating your covid-19 vaccine status, see this page:

Vaccination News Bulletin

Update 10th December

COVID-19 Vaccination – How to get a 2nd dose 

If it has been 8 weeks or more since your first COVID-19 vaccination, then you can book your second vaccine.

It is important to have both doses to get the best possible protection against COVID-19. It will also reduce the risk of you passing COVID-19 to anyone else.

By having both doses of the vaccine we can make sure that we provide the body with the best protection against the virus

To make an appointment for your second dose please call 119 or visit:

You can also find out about which walk-in vaccination clinics offer 2nd doses here


How to get your booster

If it has been 3 months or more since your 2nd COVID-19 vaccination, then you should be able to book your booster.

It is important to have the booster to get the best possible protection against COVID-19. It will also reduce the risk of you passing COVID-19 to anyone else.

By having this we can make sure that we provide the body with the best protection against the virus

To make an appointment for your second dose please call 119 or visit:

You can also find out about which walk-in vaccination clinics offer 2nd doses here

12 weeks

Covid Vaccination government info

For more information about the vaccination programme, and the eligible groups, please see the government webpage here:

Eligible groups

You should have the vaccine when it is offered if you are:

  • living in a care home for older adults
  • a frontline health care worker
  • a frontline social care worker
  • a carer working in a care home for older residents

Then the vaccine will also be offered in age order to:

  • those aged over 80 years
  • those aged over 75 years
  • those aged over 70 years
  • adults on the NHS shielded patient list
  • those aged over 65 years
  • adults under 65 years with long-term conditions (see conditions below)

Those aged 50 to 64 will be offered it later.

Clinical conditions list:

  • a blood cancer (such as leukaemia, lymphoma or myeloma)
  • diabetes
  • dementia
  • a heart problem
  • a chest complaint or breathing difficulties, including bronchitis, emphysema or severe asthma
  • a kidney disease
  • a liver disease
  • lowered immunity due to disease or treatment (such as HIV infection, steroid medication, chemotherapy or radiotherapy)
  • rheumatoid arthritis, lupus or psoriasis
  • have had an organ transplant
  • had a stroke or a transient ischaemic attack (TIA)
  • a neurological or muscle wasting condition
  • a severe or profound learning disability
  • a problem with your spleen, example sickle cell disease, or you have had your spleen removed
  • are seriously overweight (BMI of 40 and above)
  • are severely mentally ill

At the same time as the adults under 65 years with long-term conditions the vaccine will also be offered to:

  • adults who provide regular care for an elderly or disabled person
  • younger adults in long stay nursing and residential settings

What to expect after your Covid Vaccination

People who are most at risk from the complications of COVID-19 are being offered the COVID-19 vaccination first.

In the UK, there are 2 types of COVID-19 vaccine to be used once they are approved. They both require 2 doses to provide the best protection. Both have been shown to be safe and effective in clinical trials.

An independent group of experts has recommended that the NHS offers these vaccines to those at highest risk of catching the infection and suffering serious complications if they do catch the infection. This includes older adults in care homes and frontline health and social care workers. When more vaccine becomes available, the vaccines will be offered to other people at risk as soon as possible.

The vaccine you are being offered is amongst the first to be approved as safe and effective by the independent Medicines and Healthcare products Regulatory Agency (MHRA).

Side effects

Like all medicines, vaccines can cause side effects. Most of these are mild and short-term, and not everyone gets them. Even if you do have symptoms after the first dose, you still need to have the second dose.

Although you may get some protection from the first dose, having the second dose will give you the best protection against the virus.

Very common side effects include:

  • having a painful, heavy feeling and tenderness in the arm where you had your injection. This tends to be worst around 1 to 2 days after the vaccine
  • feeling tired
  • headache
  • general aches, or mild flu like symptoms

Although feeling feverish is not uncommon for 2 to 3 days, a high temperature is unusual and may indicate you have COVID-19 or another infection. An uncommon side effect is swelling of the glands. You can rest and take the normal dose of paracetamol (follow the advice in the packaging) to help make you feel better.

These symptoms normally last less than a week. If your symptoms seem to get worse or if you are concerned, call NHS 111. If you do seek advice from a doctor or nurse, make sure you tell them about your vaccination (show them the vaccination card) so that they can assess you properly.

You can also report suspected side effects of vaccines and medicines online through the Yellow Card scheme or by downloading the Yellow Card app.


For more information see the government website

PCR Tests

PCR tests

If you need a PCR test you can request them through the government website.

Below is the information on their website and how to access:

Get a free PCR test to check if you have coronavirus (COVID-19)

If you have any of these 3 coronavirus (COVID-19) symptoms, use this service to get a polymerase chain reaction (PCR) test as soon as possible:

  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed

You can order a PCR test kit to be sent to your home or book an appointment at a walk-in or drive-through test site.

If you have symptoms, you and everyone you live with must immediately self-isolate. Do not leave home until you get your test results, except to post a test kit or for a PCR test appointment.

You should not use this service if you’ve received a positive PCR test result in the last 90 days, unless you develop any new symptoms.

Getting a PCR test if you have no symptoms

You can also use this service if:

  • you’ve been in contact with someone who’s tested positive
  • you’ve been asked to get a test by a local council or someone from NHS Test and Trace
  • a GP or other health professional has asked you to get a test
  • you’re taking part in a government pilot project
  • you’ve been asked to get a test to confirm a positive result
  • you’ve received an unclear result and were told to get a second test
  • you need to get a test for someone you live with who has symptoms
  • you’re in the National Tactical Response Group

Please go to this website to access one:

Non Registered Patients

Your own GP surgery will contact you when it is your turn for the Covid Vaccination.

You will be invited to attend the surgery there, and can discuss with them when they call you.   

You should also receive a letter in the future inviting you to attend a mass vacination site, which you can use to book a vaccination appointment either by calling 119 or booking via  You can only book if you have received a letter and not already had the first dose of the vaccine.

Visiting the Practice

Please avoid visiting the practice unless you have an appointment already booked. When you visit the practice please keep a distance of 2 metres (6½ft) between yourself and others. 

If you call for an appointment, you will be asked a series of questions by our trained staff.  Your name will be added to our triage list and a clinician will call you back as soon as possible.

If you are visiting Cornwall, and not registered with us, we ask that you contact your own GP or the 111 service. 

If you are invited to the surgery for an appointment we ask that you wear a face covering where possible.

If you develop a cough, temperature or lose your sense of smell or taste, please talk to our staff before visiting our surgeries.

Self-Isolating and Prescriptions

A friend or neighbour can collect your prescription on your behalf.

Sick notes

Online Isolation notes for those self-isolating due to coronavirus, either because they have symptoms or they live with someone who has symptoms, can be accessed through the NHS Website.

Routine or pre-booked appointments

Some are going ahead as scheduled but staff are contacting patients on an individual basis to postpone appointments as appropriate.

Covid poster

For more information see the following:

Looking after your mental health during the Coronavirus outbreak

Infectious disease outbreaks, like the current Coronavirus (Covid 19), can be scary and affect our mental health. The links below contain tips that you, your friends and family can use to look after mental health at this time. They suggests things you can try that can help your wellbeing including staying in touch with others.

Rumour and speculation can fuel anxiety. Having access to good quality information about the virus can help you feel more in control. Up-to-date information can be found through and



Call: 116 123 for free 24/7


Sane Line

Out-of-hours mental health helpline

Every day 16.30-22.30

Call: 0300 304 7000


24/7 UK crisis text service

Text ‘SHOUT’ to ‘85258’

Rethink advice and information line

Monday – Friday 10.00-14.00

Call: 0300 5000 927

Outlook South West

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